At TCX Industries, LLC (doing business as NY Brew Supply), we are committed to maintaining the privacy of your personal information. When you visit our website, www.nybrewsupply.com, order from us on a third-party marketplace such as Amazon or eBay, and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. In this privacy notice, we seek to explain to you what information we collect, how we use it and what rights you have in relation to it.

This privacy notice applies to all information collected through our services (which, as described above, includes our website), as well as any related services, sales, marketing or events. 

Collection and Use of Personal Information

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, when you order from us through a third-party marketplace such as Amazon or eBay, or when you otherwise contact us. 

• Personal Information Provided by You - We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; billing addresses; contact preferences; and other similar information.
• Payment Data - We may collect data necessary to process your payment if you make purchases, such as your credit card number and the security code associated with your payment instrument.
• Mailing List - If you decide to opt-in to our mailing list, you will receive periodic emails that may include company news, updates, coupons, special promotions, new product announcements, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. Under no circumstances will we ever sell your email address or use it for purposes other than those described in this policy. 

Information Automatically Collected

Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

• Log and Usage Data - Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
• Device Data - We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
• Location Data - We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services. 

Does NY Brew Supply Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Most web browsers are set to accept cookies by default. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place an order over the telephone by calling us at 203-826-8797. 

How Does NY Brew Supply Use Your Information?

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to provide a product or service, enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process - If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
• To manage user accounts - We may use your information for the purposes of managing your account and keeping it in working order.
• To send administrative information to you - We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services - We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To fulfill legal requirements - We use the information as required to enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm - If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• To send you marketing and promotional communications - We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
• To personalize your experience - Your information helps us to better respond to your individual needs.  We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
• To process orders – We use the personal information you provide to fulfill your orders. Additionally, your email address provided during checkout will only be used to send you information and updates pertaining to your order. 

Does NY Brew Supply Disclose Any Information to Outside Parties?

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than as described in this Privacy Policy.

We may disclose your personal information to third parties who work on behalf of NY Brew Supply to provide products and services requested by you. We will share personal information only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information.

Such third parties include:

• a company to process credit card transactions
• shipping companies, such as UPS, USPS and FedEx, to deliver your orders
• suppliers who may ship items directly to you from their distribution centers

We may also release your information in the following situations:

• Consent - We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Performance of a Contract - Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations - We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests - We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Business Transfers - We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Vendors, Consultants and Other Third-Party Service Providers - We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. 

How Does NY Brew Supply Protect Your Information?

As part of our daily operations, we need to obtain and process information. As described in this document, this information includes any offline or online data that makes a person identifiable such as names, addresses, usernames and passwords, digital footprints, photographs, financial data, etc. 

Our data will be:

• Accurate and kept up-to-date
• Collected fairly and for lawful purposes only
• Processed by the company within its legal and moral boundaries
• Protected against any unauthorized or illegal access by internal or external parties
• Stored on secure servers, located on secure networks

In addition to ways of handling the data, the company has direct obligations towards people to whom the data belongs. Specifically, we must:

• Let people know which of their data is collected
• Inform people about how we will process their data
• Inform people about who has access to their information
• Provide notification in cases of lost, corrupted or compromised data, including the contacting of all affected parties, i.e. partners, marketplaces, etc.
• Allow people to request that we modify, erase, reduce or correct data contained in our databases

To ensure proper data protection, we commit to:

• Restrict and monitor access to sensitive data
• Train employees in online privacy and security measures
• Build secure networks to protect online data from cyberattacks
• Transmit and store personal data using data encryption
• Follow established data protection practices relating to document shredding, data backup, access management, logging and monitoring, use of antivirus, etc.

For personally identifiable information obtained from Amazon marketplace orders, special consideration has been enacted to purge this data upon fulfillment of the order. As per Amazon guidelines, this data will be removed no later than 30 days after shipment. 

Do We Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from a child under age 18, please contact us by referring to the contact details at the bottom of this document. 

Scope of NY Brew Supply's Privacy Policy

This Privacy Policy covers NY Brew Supply's treatment of personally identifiable information collected throughout your interaction with our website, www.nybrewsupply.com, or through your purchases from us on a third-party marketplace such as Amazon or eBay. This Privacy Policy does not apply to information collected offline.

This Privacy Policy does not apply to the practices of companies that NY Brew Supply does not own or control, or of persons that NY Brew Supply does not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which the NY Brew Supply website may link to.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. 

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Additionally, you may contact us, as described below, to request that we modify, erase, reduce or correct any of your personal data contained in our databases. 

Your Consent

By using our site, accessing the services of NY Brew Supply and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this Privacy Policy.

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please discontinue use of our Services immediately. If you have provided personal information to us and no longer consent to its use or disclosure as outlined herein, you may contact us by referring to the contact details at the bottom of this document. 

Changes to NY Brew Supply's Privacy Policy

We may update this privacy policy from time to time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting to the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of the NY Brew Supply website after any such amendments signifies your acceptance thereof.

This policy was last modified on 07/22/2024 

Questions and Contact Information

If you have questions or comments about this notice, you may contact our Privacy Compliance Officer online or by mail at:

TCX Industries, LLC
Attn: Privacy Compliance Officer
95 Valley St, Ste 416
Bristol, CT 06010